Network Infrastructure Support
Design, deployment, and management of enterprise network infrastructure including SD-WAN, Wi-Fi, VPN, and multi-site connectivity.
Learn more
IT management and security operations built for Upland's healthcare, professional services, and manufacturing businesses.
Friendly help desk. Watchful security operations. Quiet compliance work in the background. One team for all of it.
5 min
P1 incident engagement · 24/7/365
Same-day
On-site response across Upland
11+
Certifications across the team
1
Contract for IT, security, and compliance
What we offer in Upland
Six core services that work together so your team doesn't have to manage a stack of vendors. From the help desk all the way through compliance, you get one team that learns your business and stays with it.
Design, deployment, and management of enterprise network infrastructure including SD-WAN, Wi-Fi, VPN, and multi-site connectivity.
Learn more
Responsive, security-aware help desk services covering device management, onboarding, offboarding, and day-to-day IT support for your entire workforce.
Learn more
Strategic cloud migration planning and ongoing multi-cloud infrastructure management, ensuring performance, cost optimization, and security at every stage.
Learn more
Rapid breach containment, forensic investigation, disaster recovery, and post-incident hardening to minimize damage and prevent recurrence.
Learn more
Continuous compliance monitoring, audit readiness, and risk management across HIPAA, CMMC, PCI-DSS, SOX, and other regulatory frameworks.
Learn more
24/7 SOC monitoring, SIEM-powered threat detection, and proactive threat hunting to identify and neutralize attacks before they cause damage.
Learn moreSpecialized services
Many Upland clients already have an internal IT team, a Microsoft 365 tenant that needs hardening, or a backup strategy that hasn't been tested in years. These three plug into the core six wherever they fit.
Augment your in-house IT team with AdVran's certified engineers, 24/7 SOC, and compliance experts. Keep the people who know your business; add the depth you cannot hire.
Learn more
Immutable backups, tested restore procedures, and disaster recovery as a service for California businesses. Built to actually work when ransomware hits, not just on paper.
Learn more
End-to-end Microsoft 365 administration, security hardening, license optimization, and independent backup for California businesses. Built for SMBs and mid-market teams that outgrew the default settings.
Learn moreHow we work in Upland
AdVran is a managed services provider headquartered in San Bernardino County and operating across Upland and the surrounding region. Our typical client is a small or mid-sized business between 15 and 250 employees that has outgrown a reactive break-fix relationship, wants a single accountable partner for IT and cybersecurity, and needs documented proof of security and compliance for customers, insurers, or auditors. We work mostly with organizations where downtime, data loss, or a regulatory finding has real financial consequences, so the engagement is built around prevention, monitoring, and rapid response rather than waiting for tickets to arrive.
A standard managed services agreement in Upland includes 24/7 endpoint detection and response, managed identity for Microsoft 365 or Google Workspace, scheduled patching across servers and endpoints, monitored backup with tested restore procedures, vulnerability scanning with prioritized remediation, security awareness training and phishing simulation, help desk and on-site support, and quarterly business reviews. Compliance work for HIPAA, SOC 2, CMMC, PCI DSS, FINRA, NIST 800-53, ISO 27001, and California-specific obligations including CCPA and CPRA is layered on top of the same security foundation rather than rebuilt for each framework.
The first month is dedicated to discovery and stabilization. We document every server, endpoint, application, identity provider, network device, and backup target, identify the issues that pose the largest risk to operations or compliance, and prioritize them against your business calendar. By day 45 most Upland clients have moved from a reactive support relationship to one where the bulk of incidents are caught and remediated before users notice. By day 90 we run the first quarterly business review with concrete metrics on uptime, ticket volume, mean time to resolution, security posture, and a forward-looking roadmap for the next quarter.
Upland sits inside the standard service area for our San Bernardino County team, which means on-site support when a situation actually needs hands on keyboard. We dispatch engineers for hardware refreshes, office buildouts, network rework, security incidents requiring physical preservation of endpoints, and vendor coordination with regional ISPs, cabling crews, and physical security installers. The bulk of day-to-day work is performed remotely by engineers who already know your environment, but the local team makes the difference when an incident or rollout demands a physical presence.
Pricing is built per user and per device under a managed services agreement, with the cybersecurity stack and compliance tooling already included rather than billed as separate add-ons after onboarding. For most Upland businesses, that lands between $125 and $225 per user per month depending on regulatory profile, after-hours coverage, and the size and complexity of the environment. We provide a written proposal after the initial assessment, and there are no separate charges for routine support, patching, security tooling, or quarterly business reviews while the agreement is in effect.
Other cities in San Bernardino County
When you're ready
Start with a short conversation. We'll listen first, ask a few questions, and share an honest view of what would help your business most.